return-policy

Política de devolución

1. Return conditions If the customer is not satisfied after receiving the purchase, Costuraspinroch allows him to return the purchased item, within a period of fourteen (14) days, from the date of receipt, as long as the garment has not been used or damaged and complies with the following conditions: The return request must be made through the customer's personal account www.costuraspinroch.com. The products must be returned to the address indicated by the Costuraspinroch customer service. The garment must be returned with its original packaging and labeling. Thus, Costuraspinroch can not accept changes or returns of used and / or damaged items. Remember that: When you cancel your purchase, the term for the refund of the amount will be a maximum of 14 calendar days, counted from the date you notify us of your decision to withdraw. However, we can retain the refund until we have received the products of your order or until we have proof of the return of the same. In all cases the refund of the amount is made in the same means of payment that you used in the at the time of purchase, without incurring any expense as a result of reimbursement except for the cost of returning the product, which will be borne by the customer. In cases where it is a tare, as the product is defective or not According to the order, the seller will assume the cost of return. The returned products must be in perfect condition. In case of returning the product without original packaging, it may be depreciated.
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